All children under the age of 8 MUST be accompanied INTO THE WATER by a parent or other responsible person aged 16+, at the rate of 1 ADULT: 2 CHILDREN.

If your child is 8 or over but a non-swimmer or weak swimmer, they must still be accompanied into the water at the same ratio of 1 ADULT: 2 CHILDREN, wearing suitable buoyancy aids, staying in the shallow end and in close contact with the adult.

There is no minimum age for infants. They must wear suitable swim nappies as required (available from reception). Please be advised that we heat the pools to 27-29 degrees. Windchill can make it feel too cold for the very young.

Infants are welcome with an adult into the main pool as well as the toddler pool, wearing suitable buoyancy aids and closely supervised. The toddler pool can usually be opened by request even if closed at the beginning of your visit. Occasionally we are unable to open it due to staffing levels. If use of the toddler pool is essential to your visit, please call ahead to check.

Strong swimmers aged 8 and over may visit The Lido unaccompanied. This should be at the discretion of the family who will be the best judge of their child’s maturity. The Lido will record an emergency phone contact for each unaccompanied child on each visit, in case we need to get in touch.

The Lido has male and female changing rooms with toilets, hot showers, lockers and a family changing cubicle in each. We also have a gender-neutral accessible changing room and gender-neutral toilets.

The Lido has a small car park which fills up quickly in hot weather. It has one dedicated disabled parking space. Customers are advised to use the free parking in town and take the short walk up to the pool. Our car park is accessed through a residential area. Please drive and park respectfully.

The Lido is fully accessible with level access throughout, a disabled hoist and an accessible changing room.

Please contact us ahead of your visit to discuss any particular access needs, including booking the hoist.

Any swimmer requiring the hoist, or with severely restricted mobility, must bring a companion or carer with them to swim. This person would be required to assist the swimmer in the event of evacuation of the pool or facility. Carers and companions are entitled to a free ticket which must be booked by contacting us.

The Lido café is open every day, serving a delicious range of hot and cold snacks, lunches and drinks. Read more about the café HERE.

We have a large lawn with picnic tables and sun loungers, and sheltered space. You are welcome to bring a picnic; NO GLASS please and NO ALCOHOL may be consumed during any public session.

NO SMOKING OR VAPING are allowed inside the facility.

We allow all swim wear including board shorts, T shirts and vests, and wetsuits. No thongs, please, dress suitably for a family environment.

We do NOT allow mermaid tails.

Snorkels and flippers may NOT be used in family sessions. They may be used as training aids only during lane sessions and with the prior consent of the lifeguard on duty.

We have floats and woggles to lend, and we sell goggles and armbands at reception.

We do not have a slide at The Lido. Many customers will remember our old slide fondly but unfortunately new safety standards have made the safe operation of a slide impossible in our pool at the moment. We will continue to consult for ways to reinstate a slide in the future if we can.

You may take photos and videos ONLY from our designated photo spot on poolside.

The use of cameras and recording equipment is banned underwater, in changing rooms and on the lawn.

Regrettably we can not allow dogs inside the facility, apart from Assistance Dogs... and apart from the Dog Swim on the final day of our season!!